Privacy Policy

At Mirunavoklert, we collect information that helps us provide better AI-powered decision-making services. We're transparent about what we gather and why we need it.

Personal Information

When you create an account or contact us, we collect basic details like your name, email address, and company information. This helps us personalize your experience and respond to your inquiries effectively.

Usage Data

We automatically collect information about how you interact with our platform. This includes pages visited, features used, time spent on different sections, and your IP address. This data helps us understand user behavior and improve our services.

• Device information and browser type
• Geographic location (general area, not precise location)
• Interaction patterns with our AI tools
• Session duration and frequency of visits
• Error logs and performance metrics

Business Data

To provide accurate AI insights, you may upload business-related information such as datasets, reports, or decision parameters. We treat this information with the highest level of security and confidentiality.

Your information serves specific purposes that directly benefit your experience with Mirunavoklert's AI platform.

Data Type	Purpose	Retention Period
Account Information	Service provision and support	Active account + 2 years
Usage Analytics	Platform improvement and optimization	12 months
Business Data	AI analysis and recommendations	As per user settings
Communication Records	Customer support and service improvement	3 years

We never sell your personal information to third parties. Our AI models learn from aggregated, anonymized data patterns without exposing individual user information.

Security isn't just a feature for us—it's fundamental to everything we do. We've implemented multiple layers of protection to safeguard your information.

Technical Safeguards

All data transmission occurs through encrypted channels using industry-standard TLS protocols. Our servers employ advanced encryption for data at rest, ensuring your information remains protected even in storage.

Access Controls

We maintain strict access controls within our organization. Only authorized personnel with legitimate business needs can access user data, and all access is logged and monitored.

• Multi-factor authentication for all system access
• Regular security audits and penetration testing
• Automated monitoring for suspicious activities
• Secure backup systems with geographic redundancy
• Regular software updates and security patches

In the unlikely event of a security incident, we have procedures in place to notify affected users within 72 hours and provide clear guidance on protective measures.

You have significant control over your personal information. We believe in empowering users with meaningful choices about their data.

Access and Portability

You can request a complete copy of your personal data at any time. We'll provide this information in a structured, commonly used format within 30 days of your request.

Correction and Updates

Keep your information accurate by updating it directly through your account settings. For information you can't modify yourself, contact our support team for assistance.

Deletion Rights

You can delete your account and associated data at any time. Some information may be retained for legitimate business purposes, such as fraud prevention or legal compliance, but we'll clearly explain any such retention.

Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link in our messages or by adjusting your account preferences. Essential service communications will continue as needed.

We work with carefully selected partners to provide our services effectively. Any data sharing is done with strict contractual protections in place.

Service Providers

We engage third-party companies for specific functions like cloud hosting, analytics, and customer support. These providers are bound by confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose information when required by law, such as responding to valid legal requests or protecting our rights and users' safety. We'll challenge overly broad requests and notify users when legally permitted.

• Cloud infrastructure providers (AWS, encrypted storage)
• Analytics services (anonymized usage patterns only)
• Customer support platforms (for service inquiries)
• Payment processors (for billing and subscription management)

We never share your business data or AI analysis results with third parties unless you explicitly authorize such sharing.

Mirunavoklert operates globally, which means your data may be processed in countries other than where you're located. We ensure appropriate safeguards are in place for all international transfers.

When transferring data outside your home country, we rely on approved mechanisms such as Standard Contractual Clauses or adequacy decisions. Our primary data centers are located in the United States, with appropriate security measures meeting international standards.

For users in the European Union, we comply with GDPR requirements for international transfers and maintain detailed records of all cross-border data processing activities.

We use cookies and similar technologies to enhance your experience and understand how our platform is used.

Essential Cookies

These cookies are necessary for basic platform functionality, such as maintaining your login session and remembering your preferences. You can't opt out of these while using our services.

Analytics Cookies

We use analytics cookies to understand user behavior and improve our platform. This data is aggregated and doesn't identify individual users. You can disable these through your browser settings or our cookie preference center.

Managing Your Preferences

You can control cookie settings through your browser or our preference center. Note that disabling certain cookies may affect platform functionality.

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify active users via email and provide a clear summary of what's changed.

Minor updates, such as clarifications or additional examples, may be made without notification. We recommend reviewing this policy periodically to stay informed about how we protect your information.

The "last updated" date at the top of this policy indicates when the most recent changes were made. Previous versions are available upon request for your reference.